Strikedeck in the Press

Customer Success: The Path to Pricing Success

Shreesha shares his thoughts on the CS pricing conundrum, how vendors can increase the customer’s WTP, and which department should be responsible.

Strikedeck Named to Entrepreneur Magazine’s 2016 Entrepreneur 360™ List

Press-release on WebWire – We’ve been recognized as one of the “Best Entrepreneurial Companies in America.”

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The Top 5 Business Strategies For Increasing Customer Success

Our CEO, Shreesha Ramdas, discusses why Customer Success can be more important than new customer acquisition.

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Why Customer Success Trumps Customer Acquisition

Our CEO, Shreesha Ramdas, discusses why Customer Success can be more important than new customer acquisition.

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Customer Success: Applying Science to the Art of Customer Engagement

Sean Geehan, CEO of the Geehan Group, discusses the relevance of Customer Success and Strikedeck to B2B companies.

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CustomerThink - Tesla’s Autopilot: Breakthrough or Death Knell?

Shreesha discusses lessons from the world of autonomous driving, and what we apply to Software applications and Customer Success.

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CustomerThink - The Mechanics of Onboarding

Our CEO, Shreesha Ramdas, discusses how to make onboarding successful at your company.

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The Churn Metric - Why is it Ignored?

SaaS entrepreneurs are forever obsessed with user acquisition metrics and hence, ignore the churn metric, but customer lifetime value is linked closely to the churn metric.

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How Should You Do SaaS Pricing?

Pricing is difficult and challenging, especially for startups, that are bringing a new product/concept to the market. So how do you figure out what to charge?

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Are Big Data, Predictive Analytics, and Social Media Getting in the Way Of Basic Marketing?

Forbes’ Kimberly Whitler interviews Shreesha on how marketing best practices scale retention & generate greater customer loyalty.

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Strikedeck Makes the Entrepreneur 360!

Strikedeck made its maiden entry into the Entrepreneur 360, their list of America’s best privately owned companies.

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Is Branding the Forgotten Marketing Hero?

Shreesha highlights why branding is just as important as demand gen, and introduces the Woody Family!

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Entrepreneur 360™ 2016 Best Privately-Owned Businesses in America

Strikedeck gets a mention in Entrepreneur Magazine’s 2016 Entrepreneur 360 List! We’re excited to be included, and are looking forward to great things to come.

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Growth Hacking vs. Marketing: Calling It Growth Hacking Doesn’t Make It Growth Hacking

Shreesha discusses Youtube’s impressive growth, and how they never lost focus on the features that could help with growth.

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Leveraging the Power of Predictive Analytics to Control Churn

How do predictive analytics factor into Customer Success? Here’s how the subscription economy pushes it forward.

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The Startup Lessons from running a Pilot Program

In the startup world, the finished product rarely resembles the original concept.

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Strikedeck is Featured on Salesforces' Partner Marketing Hour!

Check us out at minute 24:30, where we are cited as a Force Multiplier!

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Strikedeck Adds Automation to Customer Success Management

David Raab, key CX analyst, discusses Strikedeck’s strengths as an CS automation platform.

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The Customer Experience Success Triangle: A CEO’s Perspective on Why Companies Need to Invest in Customer Experience

Shreesha discusses the customer experience success triangle – Product, Content, and People – for the Kapost Blog.

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An Interview with Shreesha Ramdas, Co-Founder and CEO at Strikedeck

Shreesha discusses the intersection of Customer Success and Marketing with MarTech Advisor’s EIC, Ankush Gupta.

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An Interview on CS with Shreesha Ramdas

Rajesh Setty interviews our founder and CEO, Shreesha Ramdas, about CS for HuffPost Business.

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Understanding the Customer Technology Stack 2.0

Shreesha writes about how customer-based tools have changed how companies operate.

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Best of May – 8 Must-Reads on Customer Success

Our CEO, Shreesha Ramdas, discusses how to make onboarding successful at your company.

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How to Name a Start-Up, It's Never Easy

Coming up with a name for a company may seem like an easy task, but it is never easy. A name & brand hugely contribute to the valuation of a company.

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Strikedeck. We have Liftoff!

We are really excited about launching our new venture. We hope you will join us on this journey.

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