Shreesha shares his thoughts on the CS pricing conundrum, how vendors can increase the customer’s WTP, and which department should be responsible.
Press-release on WebWire – We’ve been recognized as one of the “Best Entrepreneurial Companies in America.”
Our CEO, Shreesha Ramdas, discusses why Customer Success can be more important than new customer acquisition.
Sean Geehan, CEO of the Geehan Group, discusses the relevance of Customer Success and Strikedeck to B2B companies.
Shreesha discusses lessons from the world of autonomous driving, and what we apply to Software applications and Customer Success.
Forbes’ Kimberly Whitler interviews Shreesha on how marketing best practices scale retention & generate greater customer loyalty.
Strikedeck gets a mention in Entrepreneur Magazine’s 2016 Entrepreneur 360 List! We’re excited to be included, and are looking forward to great things to come.
Shreesha discusses Youtube’s impressive growth, and how they never lost focus on the features that could help with growth.
How do predictive analytics factor into Customer Success? Here’s how the subscription economy pushes it forward.
GetJaco features our article, The Blind Men, the Elephant, and Einstein – a Data-First Approach to Customer Success, on their list.
Check us out at minute 24:30, where we are cited as a Force Multiplier!
David Raab, key CX analyst, discusses Strikedeck’s strengths as an CS automation platform.
The Customer Experience Success Triangle: A CEO’s Perspective on Why Companies Need to Invest in Customer Experience
Shreesha discusses the customer experience success triangle – Product, Content, and People – for the Kapost Blog.
Shreesha discusses the intersection of Customer Success and Marketing with MarTech Advisor’s EIC, Ankush Gupta.