4 Quotes on Customer Success

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As a CS Manager, trying to manage difficult customer accounts, minimize churn and maximize renewals & up-sells can be overwhelming from time to time. If you’re in the need for a little bit of inspiration, here are four Customer Success quotes from some the most influential entrepreneurs of our time: Bill Gates, Jeff Bezos, Richard Branson & Elon Musk. What better people to remind you about the importance of the customer/user experience, especially in SaaS companies.