6 Customer Experience Statistics
High quality and low prices used to be all that most customers looked for. However, in the current, more competitive global marketplace, customers are searching for more. One of these things is a good Customer Experience (CX). Customers not only want to buy good products, but also want to have a pleasant overall experience. This infographic lists 6 key CX statistics to give you a better understanding of where CX is going in the next few years.