7 Data Sources for Customer Success
As a Customer Success Manager (CSM), you would probably want to know as much as you can about your customer and how much value they are extracting from your company’s product or service. As such, you will need to draw data from multiple sources in order to truly understand which customers are benefiting from your product, and which are not. This infographic list 7 different data sources that could give you valuable information about your customer profiles and their chances of churn.
This infographic was adapted from the article, “7 Data Sources That Are A MUST for Customer Success” by Shreesha Ramdas.
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