3 Myths about Customer Loyalty

3 Myths about Customer Loyalty

Establishing the Foundations of Loyalty We’ve met the characters in the HBO series Silicon Valley in real life. The sardonic, whip-smart software developer Gilfoyle. The dweebie, hoodie-wearing tech entrepreneur Richard Hendricks. The Type A-on-steroids venture...
No, This is Not the Age of the Customer

No, This is Not the Age of the Customer

Pain Points in the Age of the Customer Astrologers peg the Age of Aquarius between 1447 and 3597 CE – a range of 2,150 years, give or take. The Age of Enlightenment happened in Europe in the 18th century, around the same time as the emergence of the industrial age....