by Joseph Palumbo | Mar 26, 2019 | Customer Success
Finding the Right Candidate More and more businesses are looking to Customer Success to help them meet their revenue, retention, and customer satisfaction goals, as well provide insight for product development and marketing strategy. In fact, the last few Customer...
by Joseph Palumbo | Apr 11, 2017 | Customer Success
Communication for Effective Problem Solving Customer Success is one of the fastest growing disciplines in tech, as well as many other industries. This is in no small part because it has proven to reduce churn, increase revenue, and enhance the overall customer...