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Unlock the True Value of Your Business Relationships

Unlock the True Value of Your Business Relationships

by Vincent Manlapaz | Sep 10, 2019 | Customer Success

In this interview, Steve Tran (VP Customer Success at DemandStar), talks about the importance of treating your customers like an extension of your family . Doing so, you’ll have the greatest chance to connect and understand your customer’s challenges and circumstances...

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  • Why Brands Must Unify Customer Experience and Customer Success (and How They Can Do It)
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  • Shaming Customers Drives Conversions, but at What Cost?

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Recent Posts

  • 5 Things Not To Do in Your Journey to Customer Experience Excellence
  • Unlock the True Value of Your Business Relationships
  • Why Brands Must Unify Customer Experience and Customer Success (and How They Can Do It)
  • Customer Success’s Financial Foundation – Part II
  • Shaming Customers Drives Conversions, but at What Cost?
  • Customer Success’s Financial Foundation – Part I
  • 3 Myths about Customer Loyalty
  • 3 Tips to Delight Customers and Avoid Detractors
  • How to Ask for a Customer Reference (and actually get one)
  • 5 Customer Experience Success Metrics That Never Disappoint

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