The Final Step Across the Chasm: ROI

The Final Step Across the Chasm: ROI

Introduction Thus far you focused on the individual users who benefit from your awesome solution. You created a deployment framework and the nurturing environment to provide continued support and help to keep your users productive. In this final step across the Chasm,...
Step 2 Across the Chasm: Nurture

Step 2 Across the Chasm: Nurture

Introduction Crossing the Renewals Chasm takes three major steps. The first step is focused on Deployment, mainly a First Year activity, in which you develop a sense of consistency, instead of handing over your customer from one to the next...

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