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The Mechanics of Onboarding

The Mechanics of Onboarding

by Shreesha Ramdas | Jun 28, 2016 | Best Practices, Customer Success, Resources - Articles, Tips and Tricks

The Onboarding Premise The value of effective onboarding is well established, especially since poor onboarding has been proven to have a severely negative impact on a business. Potential customers become fatigued by your product from the beginning if they are unable...

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Recent Posts

  • How Does the Rest of the Company See Customer Success?
  • Bangalore Event Recap: Who Owns Customer Advocacy – Customer Success or Marketing?
  • Does a Customer-Centric Sales Professional Make a Good Customer Success Manager (CSM)?
  • How to Evolve Customer Success to Win in the Subscription Economy, Part 2
  • How to Evolve Customer Success to Win in the Subscription Economy, Part I
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  • Why Expansion is the Key to Retention
  • Who Owns Customer Advocacy – Customer Success or Marketing?
  • Why and When CS Groups Graduate from CRM
  • How Data Became the Secret Sauce to Commercial and Customer Success in the 21st Century

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