by Andy Rudin | Aug 13, 2019 | Resources - Articles
“Don’t put words in someone else’s mouth!” This sage advice from my first-grade teacher has stuck with me. I have my conversational faults, but I’ve steadfastly avoided this transgression. Yet, the gaffe persists in society today, and it’s growing. We need a...
by Shreesha Ramdas | Jun 28, 2016 | Best Practices, Customer Success, Resources - Articles, Tips and Tricks
The Onboarding Premise The value of effective onboarding is well established, especially since poor onboarding has been proven to have a severely negative impact on a business. Potential customers become fatigued by your product from the beginning if they are unable...
