Gainsight vs StrikedeckEvaluating Gainsight competitors in your CSM solution search?
Strikedeck is a powerful, data-driven alternative to Gainsight.
Discover why these industry leaders are choosing Strikedeck over competitors like Gainsight.
Data From Everywhere
With 50+ (and growing rapidly) packaged connectors, Strikedeck has built an extremely flexible platform that can pull data from any source using APIs, flat files, direct access, tracking beacons, data from analytics platforms and app monitoring platforms, database access and external data warehouses. Or you can push data in using Strikedeck’s APIs. More likely than not, our packaged connectors will do the trick, but should you need more, Strikedeck has you covered.
360° Customer Health
With Strikedeck, you can deploy powerful dashboards that bubble up real-time insights to your CSMs, so they know exactly what they need to do at any given time. Strikedeck applies machine learning and advanced statistical techniques to tease out valuable insights from your data, and present them in a manner that is easy to understand and highly actionable. Your CSMs have never had this much power at their fingertips!
Strikedeck’s advanced segmentation allows your business users to create dynamic segments on the fly, view KPIs and other relevant metrics by segment, and deploy playbooks and recipes by segment. Best of all, Strikedeck’s advanced automation allows you to deploy this to your entire team at the click of a button.
Helping customers become wildly successful with our products is our #1 priority. Strikedeck allows us to integrate multiple data sources into a single dashboard, giving us a measurable and actionable Customer Success scorecard.
Best in Class Automation
Strikedeck’s powerful automation engine enables you to track every event and automate your response to it with very little human involvement. Built with the business user in mind, it lets your business users translate business requirements into automated responses, which means that your Customer Success team is now empowered to innovate with little to no IT involvement.
Rapid Time to Value
Strikedeck is engineered from the ground up to work the way you do – whether it is about your data architecture and distribution, or the policies defined by your IT needs or the workflows and playbooks that your are specific to your business. This means that you can be live on a solution that works the way you want it to in a matter of days, not weeks.
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