Customer 360 Template
This automated spreadsheet will help you keep track of all your current and past customers, contracts, and contacts, while generating an individual health score for each of your existing customers via their NPS score, number of open support tickets, and days to renewal. Quick reports can be easily created through the analysis tab, and tasks can be tracked on the task manager.
If you’re looking for a quick, easy-to-use, yet robust, solution for your CS needs, Strikedeck’s Customer 360 Template is the tool for you. Best of all? It’s absolutely free!
What are you waiting for? Fill out the form below to get your Customer 360 Template today!
Here’s How It Works:
New customers and contracts should always be added here before being put into the Customer 360 tab.
Make sure you have a Customer Reference (Ref) number for each customer.
The health score will then be generated.