Let's Build Customer Happiness
Competitive Advantage with a New Perspective: How Does it Lead to Continued Customer Growth? In an Interview with Zsuzsanna Ferenczi, Co-Founder at Bunes & Ferenczi (Part 2)
Zsuzsanna Ferenczi, in the second part of an interview with Vincent Manlapaz, discusses how a business can take customer success to the next level.
Competitive Advantage with a New Perspective: How Does it Lead to Continued Customer Growth? In an Interview with Zsuzsanna Ferenczi, Co-Founder at Bunes & Ferenczi (Part 1)
Zsuzsanna Ferenczi, in an interview with Vincent Manlapaz, discusses how a business can take customer success to the next level.
5 Customer Success Strategies from Medallia Experience 21
During Medallia Experience 21, experts presented five B2B customer success strategies that can drive long-term value.
Making an Impact During these Unprecedented Times – In an Interview with Rasika Kelkar, Team Lead, Customer Success at BrowserStack
Rasika Kelkar, in an interview with Vincent Manlapaz, discusses the value of customer success in the overall success of an organization.
Making an Impact During these Unprecedented Times – In an Interview with Michelle Brown-Krier, Director of Account Management at Refersion
Michelle Brown-Krier, in an interview with Vincent Manlapaz, discusses why organizations need a strong customer success vision to keep up with the competition.
Making an Impact During these Unprecedented Times – In an Interview with Kim Oslob, Senior Director of Customer Engagement at MeasuringU
Vincent Manlapaz, in an interview with Kim Oslob, discusses why businesses need to continue to deliver their overall brand promises.
Why Has CX Become the Cornerstone of Customers’ Growth, Success, and Loyalty? In an Interview with Nate Brown, Chief Experience Officer at Officium Labs (Part 2)
Vincent Manlapaz, in an interview with Nate Brown, discusses why CX has become the cornerstone of a customer’s growth, success, and loyalty.
Why Has CX Become the Cornerstone of Customers’ Growth, Success, and Loyalty? In an Interview with Nate Brown, Chief Experience Officer at Officium Labs (Part1)
Vincent Manlapaz, in an interview with Nate Brown discusses why CX has become the cornerstone of a customer’s growth, success, and loyalty.
Making an Impact During These Unprecedented Times (Part 2) – Kristi Faltorusso, Founder of CS Real Simple (Former VP of CS at Intellishift and BrigthEdge)
Vincent Manlapaz, in an interview with Kristi Faltorusso talks about the keys to improving customer satisfaction and making them loyal to our business.