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Jeet Kune Do in Customer Success

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Recent Posts

5 New Age Customer Marketing Tactics
How to Prepare in the Week Leading Up to a Quarterly Business Review (QBR)
Who Wins in the Customer Success and Marketing Automation Shootout?
Managing Customer Escalations and the Importance of Customer Perceived Value (CPV)
Jeet Kune Do in Customer Success
Can Net Promoter Score Hold Its Ground Against the Customer Health Score?
The Secret to Successful SaaS Habit Formation
Customer Success: Not a New Year’s Resolution, But a Way of Life – Part 2
Customer Success: Not a New Year’s Resolution, But a Way of Life – Part 1
What Can an Airport Teach Us About Customer Success?

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