Mike Roberts, Management Consultant and Advisor at Xaasegy and former Chief Customer Officer at Callidus Cloud, presents his insights from his experiences as a CS leader. In this video series, we will bring you quick bites of knowledge that center around key issues and ideas in Customer Success. We’ll cover the challenges of CS implementation, how to get support around your operation, best practices, and much more. Stay tuned and subscribe to our Youtube channel to see more.
Episode 1 – How to Scale Customer Success
Episode 2 – Why Customer Success is Not Just Another Silo