Ep 24 - Pallavi Gadepalli, Director of Customer Experience at Druva

Pallavi joins Kristen to chat about her previous role at Cisco, where she was the Customer Success Lead Product Manager for Cisco’s Next Gen Firewall solution. Join us to hear more about how to approach customer success in a complex, highly technical environment that includes an on-prem solution, which is not your typical SaaS Customer Success environment!

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