Ep 6 - Mark Pecoraro, CS Executive - Part 2

Mark Pecoraro, who has previously led Customer Success teams at companies like SOASTA, Conviva, and WhiteHat Security, and now serves as an advisor to Strikedeck, explains how he sees Customer Success working cross-functionally with other departments like Finance, Customer Enablement/Professional Services, and Support, and trend and best practices to implement.

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