Newsletter January 2017

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Recent Posts

Making an Impact During These Unprecedented Times (Part 1): Elaine Cobb, Vice President of Customer Success at Coveo
CX at the Cornerstone of the Business Revolution
Focusing on Value in 2021
Making an Impact During These Unprecedented Times
Closing the Sales and CS Training and Development Gap – Part 2
Closing the Sales and CS Training and Development Gap – Part 1
How Does the CS Organization Measure Its Predictability in Success?
Reorienting the Next Battle Ground of Competitive Differentiation
The Path to Sustainable and Reliable Business Partnerships
Moving into CS Leadership Through Growth

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