Newsletter January 2017

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Recent Posts

4 Traits of Customer Success Leaders
Scaling Growth by Leveraging Customer Marketing
8 of the Best Ways to Improve Your Customer Service and Boost Sales (Updated September 2019)
Altering Your Customer Success Vision
Customer Success Vs. Customer Experience – Is There a Difference
Amplifying and Scaling Human Conversation Through Human AI (Customer Success)
Why Marketers Make Great Customer Success Managers
Common Mistakes Startups Make in Customer Success
Putting the Customer’s Perspective at the Core of Your Business Strategy
Winning Customers in Today’s Competitive and Customer-Centric World

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Customer Success Templates
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The Customer Success Handbook
10 Tips to Craft a Killer Onboarding Process
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