NextGen CSM Webinars

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Streamlining Success: The Kickstarter Series – Part 1

Topic: Stop Thinking About Churn. Just Focus on Value!

There is a popular notion that product adoption is the only metric to measure value.

Join Abhijeet Khadilkar, CEO of Enterprise CX, former Senior Director, CX Strategy and Product Management at Cisco as he talks about the various ways through which CSMs can define, communicate and demonstrate customer value. Learn tried and tested success strategies and what it takes to deliver outstanding customer experiences.

When: Oct 30th, 2019 | 11:00 AM PST

Previous Webinar Recordings:

Webinar Series #8:
Approaching Digital Communication as an Experiment

Webinar Series #6:
Communications Masterclass: Part 3

Webinar Series #3:
How to Ace Your Customer Success Interview

Webinar Series #8:
Strikedeck’s Financial Success Series – Part I

Webinar Series #5:
Communications Masterclass: Part 2

Webinar Series #2:
How to Prepare for a Career in Customer Success

Webinar Series #7:
Pain Points of CSM & How to Solve Them

Webinar Series #4:
Communications Masterclass: Part 1

Webinar Series #1:
Customer Success – An Exciting New Career Path!