NextGen CSM Webinars

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Wednesday, September 25th at 11am PST

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Digital Communication is becoming increasingly important as SaaS customer volumes continue to grow. The trick to doing it well is leveraging your digital mechanisms, while still maintaining your brand and the personal communication your customers expect.

In this Webinar, Carlos Quezada, Head of Customer Success for Aruba Networks a Hewlett Packard Enterprise company and Megan Macaluso, the VP of Strategic Development at ESG will address these challenges and further discuss how Carlos’ “digital-first” philosophy led to a cohesive communication strategy for Aruba Central Customers.

Previous Webinar Recordings:

Webinar Series #8:
Strikedeck’s Financial Success Series – Part I

Webinar Series #5:
Communications Masterclass: Part 2

Webinar Series #2:
How to Prepare for a Career in Customer Success

Webinar Series #7:
Pain Points of CSM & How to Solve Them

Webinar Series #4:
Communications Masterclass: Part 1

Webinar Series #1:
Customer Success – An Exciting New Career Path!

Webinar Series #6:
Communications Masterclass: Part 3

Webinar Series #3:
How to Ace Your Customer Success Interview