NextGen CSM Webinars
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Wednesday, August 28th at 11am PST
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Although Customer Success has existed in one form or another for decades, there are distinct inflection points that have changed the profession to what we know it as today.
Join Tom Lipscomb, Founder and CEO of “The Successful Customer” to learn more about one of those inflection points. The event that has enabled companies and their investors to focus on CS can be tied to a single financial metric that defines Customer Success and its practical implications. This metric is ultimately the reason why successful companies need to invest in CS.
Previous Webinar Recordings:
Webinar Series #7:
Pain Points of CSM & How to Solve Them
Webinar Series #4:
Communications Masterclass: Part 1
Webinar Series #1:
Customer Success – An Exciting New Career Path!
Webinar Series #6:
Communications Masterclass: Part 3
Webinar Series #3:
How to Ace Your Customer Success Interview
Webinar Series #5:
Communications Masterclass: Part 2
Webinar Series #2:
How to Prepare for a Career in Customer Success