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Tuesday, April 23rd at 11am PST

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CSMs experience daily highs and lows when working the frontlines with customers. Oftentimes, CSMs try to do it all themselves – onboard, train, answer support tickets, and much more – so much so that they can’t strategically advise their clients. Sometimes, CSMs even have to rely on heroics to save the day, which is simply not sustainable. So, how do we address the main pain points that CSMs experience on a daily basis, and allow them to become more proactive and strategic? Join Donna Weber from Springboard Solutions, in conversation with Strikedeck’s CSM, Chris Lydon, to discover how to transform bad practices into best practices in our next webinar.

Previous Webinar Recordings:

Webinar Series #6:
Communications Masterclass: Part 3

Webinar Series #3:
How to Ace Your Customer Success Interview

Webinar Series #5:
Communications Masterclass: Part 2

Webinar Series #2:
How to Prepare for a Career in Customer Success

Webinar Series #4:
Communications Masterclass: Part 1

Webinar Series #1:
Customer Success – An Exciting New Career Path!