NextGen CSM Webinars
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Thursday, March 26th | 11am PST
Webinar Starts in:
Topic: Listen to your metrics: Build a Financial Foundation for your Customer Success Programs
Our Financial Success series explains how to optimize Customer Success investments based on key metrics, and gauge their impact on growth strategy.
In this webinar, we will discuss how to leverage this financial foundation to map your CS strategy with organizational goals in order to optimize your customer journeys and processes to accelerate growth.
Previous Webinar Recordings:
Webinar Series # 12:
Strikedeck’s Financial Success Series – Part II
Streamlining Success: The Kickstarter Series – Part II
Streamlining Success: The Kickstarter Series – Part I
Approaching Digital Communication as an Experiment
Strikedeck’s Financial Success Series – Part I
Pain Points of CSM & How to Solve Them
Communications Masterclass: Part 3
Communications Masterclass: Part 2
Communications Masterclass: Part 1
How to Ace Your Customer Success Interview
How to Prepare for a Career in Customer Success
Customer Success – An Exciting New Career Path!