- Deliver Success With Clear Focus on Value and Growth — In an interview with Avi Avital, Head of Customer Success at Aisera
- Engage Customers Beyond Touchpoints and Surveys — In an interview with Janelle Mansfield, Vice President of Customer Success and Experience at Gazelle.ai.
- Reframe your Perspective of Customer Growth and Success — In an interview with Helena Young, VP of Customer Success at League Inc.
- Accelerating CS Organization Beyond Crisis Management — In an interview with Erika Tornice, Senior Director of Customer Success at RD Station
- Making an Impact During these Unprecedented Times — In an interview with Jason Hoe, Director of Customer Success at Revionics
Most Common Words
API Churn Communication CRM Cross-sell CSM Customer Customer Advocacy Customer Emotion Customer Engagement Customer Experience customer health customer journey Customer Loyalty customer relationship management Customer Retention Customers customer satisfaction customer sentiment Customer Service Customer Success Customer Success Automation Customer Success Metrics Customer Support data analytics Employees expansion KPIs marketing Metrics NPS Onboarding proactive Product Management QBR Reading List renewal Retention saas Sales strikedeck Trusted Advisor Upsell User Experience value realization