Tools for Your Customer Success Journey
NextGen CSM Webinars
Watch the past recordings of our webinar series, NextGen CSM.
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The Pro-Guide to Customer Success
Our Pro-Guide is a data-driven report based on a preliminary study of 5,600 CS professionals from 571 companies.
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Strikedeck Radio
Kristen Hayer, CEO and Co-founder of The Success League hosts lively discussions with Customer Success leaders on our podcast series.
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Customer Success Templates
We’ve created templates and established playbooks to help CSMs tackle their daily activities optimally.
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Strikedeck Newsroom
Looking for Strikedeck in the news? Click here to find all our publications, postings, videos, and more.
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Customer Success Events
Check out our Meetup page for upcoming Customer Success events!
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Customer Value Framework
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Strikedeck Chalk Talk
Strikedeck Chalk Talk series, in collaboration with The Successful Customer is a collection of interactive videos explaining how CS adds value to the organization.
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Customer Success Training
The Success League’s training programs emphasize long-term learning, practical application, and tools that CSMs can add to their practice right away.
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Get The Beginner's Guide to Customer Success
A 200+ page resource for any professional looking to transition into CS, or get a refresher in all the essentials of the field.
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CS Infographics
Customer Success-related infographics to illustrate the key pieces in CS, retention, and customer engagement.
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Download the CS Modeling Template
A template built to help you manage your CS financial needs.
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Download Strikedeck's QBR Template
Create an impressive QBR slide deck with our pre-designed template!.
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Download the Customer 360 Template
Your one-stop solution for your basic CS needs.
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The Big Book of CS Infographics
Check out a compilation of over 50 of our best infographics
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Download 10 Tips for Crafting a Killer Onboarding Process
Kickstart your onboarding practices with the 10 Tips for Crafting a Killer Onboarding Process.
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Download The Essential Handbook for Customer Success
Learn how to achieve Customer Success with The Essential Handbook for Customer Success.
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Onboard Your Customers the Right Way
Get your customers’ attention, make them feel welcome, and prompt them to take action with these easily customizable messages.
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Expert Articles
Customer Success thought leaders share their thoughts on the evolution of CS, and where they think the industry is headed.
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Customer Experts
Influencers and experts in the customer-centric economy that shape the way the CS industry expands.
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Media Kit & Resources
Guidelines for how you can feature Strikedeck, including colors, screenshots, logos, and more.
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The Complete CS Glossary
Our CS Glossary gives you an in-depth understanding of all the key terms a Customer Success professionals should know.
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Customer Leaders
Influencers and leaders in the customer-centric economy that shape the way the CS industry expands.