Sales vs Customer Success

Customer Success and Sales Team Collaboration
Fill out my online form.

Sales teams and Customer Success (CS) teams don’t always get along. Disagreements are common, and it is easy to believe that their goals are conflicting. However, is that really the case? Can Sales and CS work together towards a common goal? This infographic looks at the common conflicts that occur between the two teams, and how the company can spark teamwork instead of discord.

This infographic was adapted from the article, Why It’s Collaboration Time for Sales and Customer Success by Irene Lefton.