Strikedeck Named SIIA Business Technology Product CODiE Award Finalist for Best Customer Success Management Solution

Sunnyvale, CA, USA – WEBWIRE – Thursday, May 2, 2019 – ORIGINAL POST

Strikedeck, the most advanced platform enabling companies to drive Customer Success, today announced that its flagship solution for integrating and operationalizing Customer Experience (CX) insights and managing Customer Success was named a 2019 SIIA CODiE Awards finalist in the Customer Success Management category. Finalists represent the best products, technologies, and services in software, information, and business technology.

Strikedeck is a powerful and comprehensive Customer Success solution, enabling businesses to increase customer trust and loyalty, improve retention, and expand sales potential. The Strikedeck platform takes a fresh approach to increasing customer engagement with the latest technologies, including automated workflow, machine learning, predictive analytics, usage tracking, surveys, swift personalization, and integration with other systems.

The SIIA CODiE Awards are the premier awards for the software and information industries, and have been recognizing product excellence for over 30 years. The awards offer 76 categories that are organized by industry focus of education technology and business technology. Strikedeck was honored as one of 137 finalists across the 44 business technology categories.

“The 2019 CODiE Award finalists are some of the most innovative, high-impact products in the market. We are thrilled to place a spotlight on these innovations and the power they have to transform the future of how we do business.” said Jeff Joseph, President of SIIA.

“Strikedeck has been at the leading edge of innovation in Customer Success,” said Shreesha Ramdas, Chief Executive Officer and co-founder of Strikedeck. “We recently launched the world’s first self-service Customer Success solution, and that is just the beginning. We are fanatically focused on delivering value to our customers, and helping them find success by making their customers successful. This recognition is a testament to our industry-leading vision, and to the team that is making it happen.”

The SIIA CODiE Awards are the industry’s only peer-recognized awards program. Business technology leaders including senior executives, analysts, media, consultants, and investors evaluate assigned products during the first-round review, which determines the finalists. SIIA members then vote on the finalist products and the scores from both rounds are tabulated to select the winners. Winners will be announced during the Business Technology & Company CODiE Award Winner Announcement Party immediately following TechConText, on June 12 in San Francisco.

Details about each finalist are listed at

About the SIIA CODiE™ Awards

The SIIA CODiE Awards is the only peer-reviewed program to showcase business and education technology’s finest products and services. Since 1986, thousands of products, services and solutions have been recognized for achieving excellence. For more information, visit

About Strikedeck

Strikedeck is a Customer Success platform that helps businesses deliver outstanding customer experiences while maximizing the value of their customer relationships. Founded by industry veterans with a proven track record in marketing automation, Strikedeck has enabled innovative customer-focused companies to optimize the deployment of precious resources to reduce churn, grow revenue, and maximize customer lifetime value. For more information, see