Strikedeck Named to Entrepreneur Magazine’s 2016 Entrepreneur 360™ List

The Entrepreneur 360™ List Recognizes the “Best Entrepreneurial Companies in America”

Sunnyvale, CA, USA – WEBWIRE – Wednesday, November 16, 2016 – ORIGINAL POST

Strikedeck, the leading Customer Success Automation (CSA) provider, today announced they have been recognized as one of the “Best Entrepreneurial Companies in America” by Entrepreneur magazine’s Entrepreneur 360™ List, the most comprehensive analysis of private companies in America. Based on this study conducted by Entrepreneur, Strikedeck has been lauded for mastering the balance of impact, innovation, growth and leadership.

“Our annual evaluation of vetted data offers a 360-degree analysis of top performers in the current small-business landscape,” explains Lisa Murray, Chief Insights Officer of Entrepreneur Media, Inc. “They are deemed successful not simply by revenue numbers, but by how well rounded they are. Entrepreneurship is a complex endeavor, and we’ve recognized who has mastered it this year.”

Honorees were identified based on the results from a comprehensive study of independently owned companies, using a proprietary algorithm and other advanced analytics. The algorithm was built on a balanced scorecard designed to measure four metrics reflecting major pillars of entrepreneurship—innovation, growth, leadership and impact.

Strikedeck’s powerful customer success platform enables companies to deliver outstanding customer experiences by using a combination of data science, best practices and focused outreach to customers at the right moment. It is built from the ground up to work seamlessly with other systems in the customer’s environment, and create a holistic view of customer and transactional data that spans the relationship over time. Its advanced algorithms help predict churn, present a view of overall customer satisfaction, and identify those moments of truth where proactive outreach can delight a customer. Its repository of best practices, playbooks and triggers help companies rapidly ramp up their customer success efforts and make the most of the resources available to them.

“This is an incredibly proud moment for our young team,” said Shreesha Ramdas, CEO of Strikedeck. “In a short period of time, we have built a world-class product that can rapidly onboard customers and deliver compelling value in a matter of days. We have delivered competitive wins against formidable competitors that are several times our size. But, the moment that makes me the most proud is when a customer tells us that we made them look like a hero in their organization. This recognition validates our commitment to our customers and strengthens our resolve to deliver even more compelling value to our customers.”

“We set out to build a platform that would deliver extremely rapid time-to-value, and was ready to scale from day one,” said Shabd Vaid, CTO of Strikedeck. “That we were able to ramp up as quickly as we did, and go live with as many customers as we have in such a short period time, is a testament to the platform and the team that built it. We are poised to do even better, and we could not be more optimistic about our future.”

This is a well-deserved recognition,” said Kim Oslob, VP of Operations, North America at Whisbi. “The Strikedeck team stands out with a truly amazing product, a team dedicated to delivering value to customers, and an intense passion to push the envelope when it comes to customer success. Congratulations to the team!”

About Strikedeck

Strikedeck is a Customer Success platform that helps businesses deliver outstanding customer experiences while maximizing the value of their customer relationships. Founded by industry veterans with a proven track record in marketing automation, Strikedeck has enabled innovative customer-focused companies to optimize the deployment of precious resources to reduce churn, grow revenue and maximize customer lifetime value.