Shreesha shares his thoughts on the challenges of KPIs as a precursor for his keynote event in San Diego on September 11.
Stephen Danelutti shares his insights about AI & Automation as they pertain to Customer Success, and gives a review of Strikedeck, as well as a sneak peek at the SD roadmap to meet these milestones.
Press-release on WebWire – We’ve been recognized as one of the “Best Entrepreneurial Companies in America.”
Our CEO, Shreesha Ramdas, discusses why Customer Success can be more important than new customer acquisition.
Sean Geehan, CEO of the Geehan Group, discusses the relevance of Customer Success and Strikedeck to B2B companies.
Shreesha discusses lessons from the world of autonomous driving, and what we apply to Software applications and Customer Success.
Strikedeck Raises the Bar for Security in Customer Success Automation with SOC 2 Type 1 Certification
Press Release – Strikedeck achieves a milestone – SOC 2 Type 1 Certification!
Shreesha is named in Mindtouch’s Annual list of CS influencers for the second year running!
Strikedeck launches international data center in Dublin, Ireland follows Strikedeck’s rapid expansion into Europe, Asia and Latin America.
Forbes’ Kimberly Whitler interviews Shreesha on how marketing best practices scale retention & generate greater customer loyalty.
Strikedeck gets a mention in Entrepreneur Magazine’s 2016 Entrepreneur 360 List! We’re excited to be included, and are looking forward to great things to come.
Shreesha discusses Youtube’s impressive growth, and how they never lost focus on the features that could help with growth.
How do predictive analytics factor into Customer Success? Here’s how the subscription economy pushes it forward.
Damien Howley, the VP of Client Success at Passport shares how using Strikedeck has exponentially increased their cross-sell & upsell revenue and more.
Shreesha shares his perspective on Adobe, Microsoft, and SAP’s Open Data Initiative, and the inherent caveats.
Shreesha is interviewed about how Strikedeck can change a Sales organization in a significant way – Sales Tech Game Changers!
See Nancy Nardin’s video review of Strikedeck detailing why Strikedeck is one of their best tools for 2018
Shreesha shares how we can emulate Southwest Airlines in their quest for employee satisfaction, and how it leads to increased Customer Success.
Check us out at minute 24:30, where we are cited as a Force Multiplier!
David Raab, key CX analyst, discusses Strikedeck’s strengths as an CS automation platform.
The Customer Experience Success Triangle: A CEO’s Perspective on Why Companies Need to Invest in Customer Experience
Shreesha discusses the customer experience success triangle – Product, Content, and People – for the Kapost Blog.
Shreesha discusses the intersection of Customer Success and Marketing with MarTech Advisor’s EIC, Ankush Gupta.