Strikedeck in the Press
Shreesha writes for Forbes on how to help customers form habits based on their use of your product.
Based on a recent study conducted by Service Excellence Group XRG, Shreesha Ramdas, Senior Vice President and General Manger, Strikedeck at Medallia, gives us input on how CS has played a more limited role in organizations in MarTech Advisor’s latest guest blog feature!
Shreesha discusses CS practices and teams that are not just a luxury for big businesses but may even be more critical to the success of small and medium-sized businesses in IT Pro Portal’s latest blog feature!
The acquisition means Medallia will address the full spectrum of B2C and B2B Customer Experience management.
Shreesha Ramdas talks about the importance of Customer Success for every business entity in CMS Wire’s latest guest feature.
Shreesha Ramdas talks about the role and significance of a CRO in the Customer Success vertical, in Software Business Growth’s latest blog feature.
Shreesha Ramdas talks about the need for Entrepreneurs to keep listening to customers after initial success in Business 2 Community’s latest blog feature.
Shreesha Ramdas talks about the Relevance of NPS when capturing Customer Sentiment in Retail Touch Point’s latest blog feature.
Join Shreesha Ramdas, in conversation with James Carbary, Founder of Sweet Fish Media, as they talk about the 5 Customer Marketing Tactics you can use in today’s digital world.
Press Release: Strikedeck Named to TiE50 in Silicon Valley’s Premier Awards for High-Tech Startup Companies
Strikedeck is a winner of the TiE50 Awards and one of the top 12 selected to pictch to VCs!
Press Release: Strikedeck Named Finalist in 2019 Business Intelligence Group Excellence in Customer Service Awards
Strikedeck is a 2019 Finalist for the Business Intelligence Group – Excellence in Customer Service Award!
Press Release: Strikedeck Named SIIA Business Technology Product CODiE Award Finalist for Best Customer Success Management Solution
Strikedeck is a finalist for a SIIA Codie Award for Customer Success Management!
Strikedeck’s new self-service edition of the product is featured in ITBusinessEdge.
Shreesha Ramdas, our CEO and member of the Forbes Communication Council, shares one of nine tips to have a stronger holiday season.
Shreesha shares his thoughts on the challenges of KPIs as a precursor for his keynote event in San Diego on September 11.
Stephen Danelutti shares his insights about AI & Automation as they pertain to Customer Success, and gives a review of Strikedeck, as well as a sneak peek at the SD roadmap to meet these milestones.
Press-release on WebWire – We’ve been recognized as one of the “Best Entrepreneurial Companies in America.”
Our CEO, Shreesha Ramdas, discusses why Customer Success can be more important than new customer acquisition.
Sean Geehan, CEO of the Geehan Group, discusses the relevance of Customer Success and Strikedeck to B2B companies.
Shreesha discusses lessons from the world of autonomous driving, and what we apply to Software applications and Customer Success.
Strikedeck is recognized as the most comprehensive platform for managing Customer Success and enriching the customer experience.
Strikedeck is selected as one of AccountManagers.tips best AM blogs of 2019!
Strikedeck announces the new edition of the award-winning Strikedeck Customer Success solution.
Shreesha shares why customer sentiment data is the future, and how you can harness its power.
Strikedeck Raises the Bar for Security in Customer Success Automation with SOC 2 Type 1 Certification
Press Release – Strikedeck achieves a milestone – SOC 2 Type 1 Certification!
Shreesha is named in Mindtouch’s Annual list of CS influencers for the second year running!
Shreesha shares how he sees CX and CS coming to together to deliver SaaS outcomes for Software Business Growth Magazine.
Strikedeck launches international data center in Dublin, Ireland follows Strikedeck’s rapid expansion into Europe, Asia and Latin America.
Forbes’ Kimberly Whitler interviews Shreesha on how marketing best practices scale retention & generate greater customer loyalty.
Strikedeck gets a mention in Entrepreneur Magazine’s 2016 Entrepreneur 360 List! We’re excited to be included, and are looking forward to great things to come.
Shreesha discusses Youtube’s impressive growth, and how they never lost focus on the features that could help with growth.
How do predictive analytics factor into Customer Success? Here’s how the subscription economy pushes it forward.
Shreesha writes for Forbes on how a CRM and a CS management platform can work together, and why Customer Success should hold the master customer record.
Strikedeck’s new self-service edition of the product is featured in DestinationCRM.
Damien Howley, the VP of Client Success at Passport shares how using Strikedeck has exponentially increased their cross-sell & upsell revenue and more.
Press Release: Strikedeck Integrates with Segment to Optimize Customer Experience, Capture Insights, and Manage Interactions for Customer Success
Strikedeck announces a new integration with Segment and inclusion in Segment’s vendor list.
Shreesha shares his perspective on Adobe, Microsoft, and SAP’s Open Data Initiative, and the inherent caveats.
Shreesha is interviewed about how Strikedeck can change a Sales organization in a significant way – Sales Tech Game Changers!
See Nancy Nardin’s video review of Strikedeck detailing why Strikedeck is one of their best tools for 2018
Shreesha shares how we can emulate Southwest Airlines in their quest for employee satisfaction, and how it leads to increased Customer Success.
Check us out at minute 24:30, where we are cited as a Force Multiplier!
David Raab, key CX analyst, discusses Strikedeck’s strengths as an CS automation platform.
The Customer Experience Success Triangle: A CEO’s Perspective on Why Companies Need to Invest in Customer Experience
Shreesha discusses the customer experience success triangle – Product, Content, and People – for the Kapost Blog.
Shreesha discusses the intersection of Customer Success and Marketing with MarTech Advisor’s EIC, Ankush Gupta.