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Does a Customer-Centric Sales Professional Make a Good Customer Success Manager (CSM)?

Does a Customer-Centric Sales Professional Make a Good Customer Success Manager (CSM)?

by Jane Higgins | May 8, 2018 | Customer Success

The Ideal Candidate I would propose that a customer-centric, top notch sales professional makes an ideal CSM. Here are my top 10 reasons why (okay, 11 reasons), in no particular order: 1. Excellent Listener An adept sales professional is accustomed to listening...

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