The Perfect Hire for Customer Success

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The exponential growth of Customer Success proves that this is not an area to be overlooked. It is important to find the right people when forming your CS team to ensure that your customers understand the value of your product and how your product can add value to them.

This infographic highlights several key points to keep in mind when hiring for your CS team, in order to maximize productivity and efficiency within the organisation and to ensure the needs of your customers are met by your team.