Successful Customers are Happy Customers.
The only Customer Success platform
your team will ever need
Unify Customer Data
With Strikedeck’s 360° Customer Success dashboard, you’ll have a single, unified system of record for each and every customer. Real-time health scoring will help identify key customers, and alert you to critical status changes.
Integrate Data Sources Swiftly
One-click integrations with over 50 apps, including Salesforce, Zendesk, Google, Jira, Desk, Marketo, Freshdesk, Act-On, and more remove the burden of facilitating consolidations in-house, with 8+ ways to transfer data, including building custom connectors.
Automate Daily Workflows
Simple, visual, and powerful trigger & action-based workflows can be programmed to efficiently target customer groups and tailor campaigns across your user base. Streamline daily operations with tasks, playbooks, and outreach triggers that are truly automated.
Segment Customers Intuitively
Strikedeck’s vast library of segmentation criteria utilizes any and all customer data points, so you can easily create segments with any number of specific attributes, customize your approach for subsets of the user base, prioritize particular cohorts, and personalize outreach.
Create Status & Value Reports
Build and share usage analytics and milestone reports, which can include any visualization in the platform, with stakeholders, executives, or even customers. Automatically generate reports into Word, Powerpoint, or PDF formats, and personalize them with specific user data.
Connect with Customers
Utilize emails, surveys, SMS, Slack, in-app notifications, and more to connect with customers where they are. Enable personalization and hyper-targeting based on the customer data gathered from different data sources like CRM, survey feedback, and product usage trackers.
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