CS Modeling Excel Template
Fill out the form below to get your CS Modeling Template!
What’s Inside the Spreadsheet?
Want Feedback on Your Existing CS Model and How You Can Improve It?
and explore the benefits that a revenue centric approach could provide!
Customer Success Evangelist & Advisor
Having started his career in research, his approach to Customer Success is very data driven. His initial work with customers was designing processes and developing metrics to improve the ease of doing business. He then managed a global customer-facing organization of ~1000 people, which both optimized the performance as recognized by the customer, as well as their internal cost performance, generating $100M of EBITDA in 5 quarters.
In his first formal Customer Success 2.0 role, he drove the definition and vision of success for some of the world’s largest retailers. He also served served as the VP of CS at Datanyze, a sales acceleration company in the San Francisco Bay Area.