Customer Success Redefined
Customer Health Scores and 360
Configure health scores based on key customer insights to proactively identify and engage with at-risk accounts.
Integrate Data Sources in a Flash
Strikedeck’s library of connectors removes the burden of integrating in-house and ensures swift onboarding. Multiple mechanisms for integration ensures data from non-standard sources can also be ingested into the platform.
Automated Workflow Recipes
Create powerful trigger-based automations to notify your team and immediately take action on critical customer alerts. Automate tasks, playbooks, emails, surveys, Slack notifications, and more.
Advanced Segmentation
Strikedeck’s query builder allows you to create specialized segments based on customer attributes such as profitability, geography, vertical, utilization, and much more. Customer segments can be utilized in Health Scoring, dashboard reporting, task delegation, and Workflow Recipe Automation.
Streamlined Report Exporting
Export PDF, PPT, Word, and XLS reports from Strikedeck for customer-facing QBRs, internal EBRs, and more. Reports can be pushed through your own logo-branded templates and automatically scheduled via emails.
Customer Communication
Strikedeck’s communication engine enables you to send surveys and emails to customers. Emails can be templated with merge fields and queued for approval to personalize.
