Strikedeck Raises the Bar for Security in Customer Success Automation with SOC 2 Type 1 Certification

Independent Audit Certifies Strikedeck’s Information Security Practices, Policies, Procedures, and Operations

Sunnyvale, CA – September 18, 2018WebWire – Strikedeck, the most advanced platform enabling companies to drive Customer Success, announced today that it has successfully completed the Service Organization Control (SOC) 2 Type 1 audit. Conducted by A-Lign Assurance, a leading global professional services firm, the audit affirms that Strikedeck’s information security practices, policies, procedures, and operations meet the SOC 2 standards for security, availability, and confidentiality.

“Customer data integration and collaboration is the lifeblood of our business,” said Peter Flynn, the SVP of Customer Success at Axway. “Data security is integral to ensuring customer trust. The SOC 2 Type 1 certification demonstrates Strikedeck’s commitment to safeguarding this data, while delivering the most innovative Customer Success solution in the market.”

Strikedeck’s SOC 2 audit report verifies the existence of internal controls which have been designed and implemented to meet the requirements for the security principles set forth in the Trust Services Principles and Criteria for Security. It provides a thorough review of how Strikedeck’s internal controls affect the security, availability, and processing integrity of the systems it uses to process users’ data, and the confidentiality and privacy of the information processed by these systems. The SOC 2 Type 1, developed by the American Institute of Certified Public Accountants (AICPA), is the most widely recognized authoritative guidance that provides a framework for organizations to document, obtain independent validation of, and publish their information security policies and procedures. Organizations are able to operate with a substantially higher level of assurance and operational visibility after completing an annual SOC 2 Type 1 examination.

“At Strikedeck, we are relentless in our commitment to ensuring the security, availability and processing integrity of our solutions,” said Shabd Vaid, Chief Technology Officer and co-founder. “Right from the beginning, we were laser-focused on maintaining the highest level of security and compliance, and we continue to make investments in this area, including additional layers of redundancy and enhanced monitoring. With this certification, we are pleased to offer independent 3rd party validation to our customers that the security of their data is of paramount importance at Strikedeck.”

“In a world of continuously escalating threats, the trust of our customers is sacrosanct and inviolable,” said Shreesha Ramdas, Chief Executive Officer and co-founder. “This certification reflects our ironclad commitment to ensuring the security of our customers’ data, and the extensive investments we have made in our product, our policies, and our organization to deliver the most secure Customer Success solution in the market. I am honored to lead a team that is committed to excellence, and congratulate everyone here for achieving this critical milestone.”

Strikedeck’s SOC 2 Type 1 report is available upon request to Strikedeck customers and partners under NDA.

About Strikedeck

Strikedeck is a Customer Success platform that helps businesses deliver outstanding customer experiences while maximizing the value of their customer relationships. Founded by industry veterans with a proven track record in marketing automation, Strikedeck has enabled innovative customer-focused companies to optimize the deployment of precious resources to reduce churn, grow revenue, and maximize customer lifetime value. For more information, see http://www.strikedeck.com.